Official support

Support starts here.

Get a clear next step for questions about the Hamroh app or your physical companion.

Support areas

Get to the right answer faster.

The most common questions are grouped into three simple areas.

Set up the app

Help with installation on Mac, first connection and everyday settings.

Connect Hamroh

Steps to check when Hamroh is not visible, disconnects or does not refresh.

Use it every day

Questions about tasks, focus, habits, reminders and notes.

A faster answer

Include these details in your message.

Never send a password, activation code or device secret.

1
Your Hamroh app and macOS versions.
2
The visible message or a safe screenshot.
3
What you expected and what happened instead.

Quick answers

Frequently asked questions.

What should I do if Hamroh does not connect?

Reconnect the cable, reopen the app and wait for the device status to refresh. If the issue remains, contact support with the visible message.

Where are my tasks and notes stored?

Everyday productivity content primarily stays on your Mac. The cloud processes only the minimum technical data needed for pairing, device status and secure updates.

What if I need help with an update?

Send a screenshot of the update screen and your current version. Never send private codes or credentials.

Is this the official App Store support URL?

Yes. hamrohio.me/support and hamrohio.uz/support are the official Hamroh support pages.