Price fixed in UZS
The price confirmed for your order does not change afterwards. All prices are in Uzbek so‘m and include taxes.
Public offer
Terms, made clear.
This document sets out the terms for pre-ordering and buying the Hamroh IO device. By placing a pre-order or making a payment you accept these terms.
Last updated30 October 2026
Cancel freely before shipment
If you cancel before the device ships, your deposit is refunded in full.
Warranty and free updates
The device is covered by a warranty from the day it is handed over, and the app keeps updating free of charge.
1. General provisions
This document is a public offer by HAMROH TECH LLC (TIN 313290449) made under the Civil Code of the Republic of Uzbekistan. It applies to hamrohio.uz, the Hamroh IO device and the Hamroh app.
Placing a pre-order on the site or making a payment is full and unconditional acceptance of this offer. From that moment a contract is concluded between the Seller and the Buyer.
Please read the offer carefully before you order. If you do not agree with the terms, do not place an order.
2. Definitions
Seller: HAMROH TECH LLC, TIN 313290449. Buyer: an individual or legal entity who places an order on the site and accepts this offer.
Goods: the Hamroh IO device together with the Hamroh app that works with it. Pre-order: reserving the Goods before they go on general sale.
Deposit: the amount paid when the order is confirmed, counted towards the total price. Order number: the unique number of the form HMR-PO-… assigned to each order.
3. Subject of the contract
The Seller undertakes to sell the Hamroh IO device to the Buyer on pre-order terms, and the Buyer undertakes to accept it and pay the price.
The description, package contents and price of the Goods are shown on the pre-order page and agreed with the Buyer when the order is confirmed.
The Hamroh app is provided together with the device and is used under its own terms.
4. Placing an order
To place an order, the Buyer fills in the form on the site: name, phone number, delivery region, number of devices and language. A Telegram username and a note are optional.
Once the form is submitted, the order receives a number of the form HMR-PO-… and our team contacts the Buyer by phone or Telegram to confirm the details.
The Seller may decline or cancel a pre-order before shipment. In that case everything the Buyer has paid is refunded in full.
5. Price and payment
All prices are shown in Uzbek so‘m (UZS) and include taxes. The price fixed when the order is confirmed does not change for that order.
Payment is made in two parts: a deposit when the order is confirmed and the remainder before the device ships. The deposit is part of the total price, not an extra charge.
Payment is accepted online through a licensed payment organisation of the Republic of Uzbekistan, or in another way agreed by the parties. An electronic receipt is issued for every payment.
Card details are processed by the payment organisation. The Seller does not store card data.
6. Delivery
The Goods are delivered within the Republic of Uzbekistan. Delivery time and cost are agreed with the Buyer when the order is confirmed.
The risk of accidental loss or damage passes to the Buyer when the Goods are handed over to the Buyer or a person named by the Buyer.
On receipt, the Buyer checks the completeness and outer condition of the Goods. If something is missing or damaged, tell the courier or email support@hamrohio.me right away.
7. Cancellation and returns
The Buyer may cancel the order at any time before the device ships. The deposit is refunded in full within 10 working days to the same payment method.
After the Goods are received, the Law of the Republic of Uzbekistan “On Protection of Consumer Rights” applies.
Goods of proper quality may be exchanged or returned within 10 days if they are unused, complete and the packaging is intact.
Defective Goods are repaired, replaced or refunded in the manner provided by law.
8. Warranty
The Hamroh IO device is covered by a 12-month warranty from the day it is handed over to the Buyer. If a manufacturing defect appears during the warranty period, the device is repaired or replaced free of charge.
The warranty does not cover mechanical damage, liquid exposure, misuse or unauthorised modification of the device.
The Hamroh app is updated free of charge. For a warranty claim, email support@hamrohio.me with your order number.
9. Liability of the parties
The parties are liable for non-performance or improper performance of their obligations under the laws of the Republic of Uzbekistan.
The Seller is not liable for delays caused by force majeure or by incorrect or incomplete contact details given by the Buyer.
To the extent permitted by law, the Seller is not liable for indirect losses, including lost profit.
10. Personal data
Personal data provided when ordering is used to confirm the order, arrange delivery and provide support.
Data is processed under the Privacy Policy (hamrohio.uz/en/privacy) and the Law of the Republic of Uzbekistan “On Personal Data”.
To access, correct or delete your data, email support@hamrohio.me.
11. Dispute resolution
If a disagreement arises, the parties first try to resolve it by negotiation. Send your request to support@hamrohio.me and we will review it and reply.
If no agreement is reached, the dispute is resolved by the courts of the Republic of Uzbekistan under its law.
12. Final provisions
The Seller may change this offer. A new version takes effect when it is published on the site and is shown by the date on this page.
Each order is governed by the version of the offer in force at the time the order was placed.
For questions, contact support@hamrohio.me or @hamrohap on Telegram. The Seller’s details are given below.